FAQ

I just wanted to thank you so much for buying my home. It was a great relief to have that weight lifted off my shoulders so quickly. I have to admit, I was really skeptical at first, thinking I would be taken advantage of, in one way or another. You and Peter were up front and very honest with me about everything. I had an asking price in mind and it’s what we agreed on, and it’s what I got from you. You asked when I would like to close, I gave you a date 1 week later and you worked quickly and we made that closing date. For that I am very grateful. I will most assuredly recommend you to anyone in the same position I was in. Feel free to have anyone you are working with, who is skeptical about your business call me. I’d be more than happy to put their minds at rest.

- Suzanna M.
FAQ

I just wanted to thank you so much for buying my home. It was a great relief to have that weight lifted off my shoulders so quickly. I have to admit, I was really skeptical at first, thinking I would be taken advantage of, in one way or another. You and Peter were up front and very honest with me about everything. I had an asking price in mind and it’s what we agreed on, and it’s what I got from you. You asked when I would like to close, I gave you a date 1 week later and you worked quickly and we made that closing date. For that I am very grateful. I will most assuredly recommend you to anyone in the same position I was in. Feel free to have anyone you are working with, who is skeptical about your business call me. I’d be more than happy to put their minds at rest.

- Suzanna M.

At Mr. Cash Buyer, we know that selling your home can be a long and stressful process, even keeping you up at night. So, you’re probably here wondering if our simple selling process is too good to be true. How do we make the process so easy?

Don’t worry, we’re here to help you understand how it works! We’ve compiled a list of our most frequently asked questions, ranging from who we are, to how we evaluate your home, and what the closing process looks like. All of your questions (and of course, the answers) are here below.

Your General Questions

MrCashBuyer is a different, faster, and smarter way to approach selling your house. As a direct home buyer, we can offer you more control and flexibility as well as a better overall value when you’re in the market to sell your most valuable investment—your home!

Whether you want to sell your house in a couple of months or now, MrCashBuyer is your buyer.

MrCashBuyer’s is dedicated to taking out the confusion and anxiety often associated with selling your home through the usual real estate sales process. Instead, as a direct home buyer, we can help you:

  • Receive a timely and fair market value offer for your house
  • Offer you the best deal your home so you can consider it sold right away
  • Sell your home fast especially if your situation warrants like moving for a job, property you’ve inherited, divorce situation, repairs needed, etc.
  • Get fair and transparent guidance from us, A to Z, from our first discussion to your purchase payout check

We are interested in purchasing houses in the New York state area, specifically:

  • Long Island
  • Brooklyn
  • Queens
  • Suffolk County
  • Nassau County

We staff and serve these areas where can offer top-notch expertise in all aspects of direct home buying to you, the home-seller. This means we look at quality properties, make you the best offer possible, and provide unmatched customer service.

We are interested in all kinds of houses! Contact us if your property falls under the below conditions:

  • Homes need to be located in a region MrCashBuyer covers (see above)
  • You must prove your undeniable ownership of the home.
  • Home must be $700,000 or less in valuation
  • Residential properties such as single family homes, townhouses, and condominiums (multifamily and commercial properties are purchased on a case by case basis)
  • Any outstanding leasing agreements must be terminated at closing unless otherwise specified

We can act and close as soon as a week or as long as 6 months. We leave it entirely up to what is the most convenient for you. Tell us how quickly you want to sell your home!

We expect you to move out prior to closing.  Please consult with the property purchasing professional assigned to you to see if you if you need time to move after the closing. MrCashBuyer reserves the right to keep a deposit we will immediately release once you have fully vacated the property.

MrCashBuyer DOES NOT require or suggest that you list your house with a Realtor! If you already have a real estate listing agent – Do not worry! We will work with your agent as required by your pre-existing contract and make an offer for your home through them.

Please note, however, that a commission on the sale will be charged and paid to your Realtor. This will be deducted from the Net earnings after closing. You will need to consult prior real estate agreement to verify the actual amounts.

We request you inform MrCashBuyer of this status when you initially contact us either by the form at the bottom of the FAQs. Please also provide us with your listing agent’s full information so we can contact them directly on your behalf.

Once you leave, we will begin getting it ready with any fixes and overhauls needed to get it into public-viewing state. We will then list it for sale.

MrCashBuyer uses pre-approved, proprietary software like DocuSign for our document signing requirements. Meanwhile, we use a certified title company and lawyers to handle paperwork and payments. This ensures we keep all your information, financial activities, and payments safe and secure. Maintaining your privacy throughout your dealings with us is our guarantee!

Questions About Our Pricing Process

With many years of home buying experience and hundreds of homes purchased by our team, you can count on MrCashBuyer’s property purchasing professionals to deliver the best price possible.

This means we will consider all relevant factors to determine your home’s actual value in the present home market. These factors might include comparable sales in your area that recently happened, the overall market condition in your area, etc. Furthermore, you simply have to ask for us to look at particulars about your home we need to take note of.

We can also provide you with a quick overview of how our valuation stands up versus traditional home-selling routes.

We can provide preliminary information about your property as fast as 24 hours!

Expect our standard service fees to be an average of 6%-9%. However, compare this to the approximately 10% service fees of traditional home-selling routes.

Questions About Requesting and Accepting Our Offer

MrCashBuyer will send you a purchase offer within 24 hours (1 business day) following your request. For your convenience, we will send it by email. The email will contain a link you can click to view our very competitive offer online. Should you have any further questions and concerns, you will also find our Customer Service contact information enclosed in this email.

Yes, your offer will be valid for 48 hours after it’s been sent. You can verify the date/time on the offer page. You will also have an option to renew your offer after it expires. Simply click the “Renew Offer” link in the original offer email we send.

MrCashBuyer will email you another offer ASAP!

Once you agree to your offer, expect an email sent on our behalf from DocuSign. This email includes a very important attachment: the Sales Agreement. To make things easier, we have also included easy-to-follow instructions for what you will need to do next.

When you view your offer, you can choose your closing date within 5–90 days. This date will then be indicated in the final purchase contract you will receive via email the same day. If something changes and you need to make a slight change to your close date, let us know and we’ll do our best to make the adjustment.

Yes, after you settle all the requirements, you will still need to sign the Sales Agreement that was emailed.

After you have signed the Sales Agreement and provided your attorney information, MrCashBuyer will immediately contact both attorneys involved and/or title company as well as deposit the “earnest money” (money to confirm our contract) as soon as the following business day in most cases.

After both you and MrCashBuyer (us) sign the purchase agreement contract, expect your house to go into escrow immediately.

Questions About Our Inspection Process

Just like the traditional experience, we have an inspector visit the home to make sure the condition of the home is consistent with what was presented in the original offer request.

You can expect the home inspection step to start immediately after you, the home seller, and MrCashBuyer have signed the purchase contract or sometimes before depending on the overall condition of the house. To illustrate, if you sign on Tuesday and we sign on Wednesday, the home inspection step will begin on Thursday or Friday in most cases.

You don’t need to worry about this step. MrCashBuyer will take care of all steps involved in the home inspection phase. This includes contacting you as soon we start this step to schedule a convenient date and time for the home inspection. You will need to be at home when the home inspector visits. It will only take approximately two hours.

MrCashBuyer will schedule either an inhouse home inspector or a third party not affiliated with our company. They will perform your home inspection independently at absolutely no cost to you.

The home inspector’s goal is to make sure the actual condition of your home accurately represents the condition covered in the offer contract. This includes:

Confirming everything is up to code

Addressing problems, the home seller is expected to take care in traditional home-selling routes such as issues with:

  • Electrical
  • Flooring
  • Foundation
  • AC
  • Roof
  • Pests
  • Water damage
  • Plumbing
  • Drywall
  • House exteriors like paint damage
  • Pool/Spa

Another issue that might call for a credit and repair addendum is non-standard paint, flooring (including carpet), and other materials. Here are a few examples:

  • Non-standard colors: neon colors, bright colors, rooms that aren’t 100% neutral white or beige, and black
  • Non-standard flooring: brightly-colored or neon carpet, carpets meant for use outdoors used inside

Look for an email from MrCashBuyer 1-10 days of your home inspection. The report will give you a brief overview of the needed repairs found.

In the event the home inspection report finds the need for work to be done to your house, you will be provided with a comprehensive list of the required repairs. We will also request for a credit that will compensate for any differences following the home inspection. You will need to sign an addendum to your purchase contract detailing the work that needs to be done or further credited prior to closing.

Should repair credits be needed, you have the option to approve the addendum, do the repairs independently, or cancel the contract altogether.

If you do have credit repairs after your home inspection, you will have three options for making good on them:

  1. You can agree to leave it to MrCashBuyer to make the needed repairs. This is the less stressful option since you won’t need to spend your time making the repairs yourself or find a third-party to make them. On the other hand, the expenses of making these repairs will be credited to us at closing. We always try to keep your repair costs very low and fair through discounts gained by the volume of work we regularly contract as well as our in-house team. Furthermore, you will not need to use more funds directly with this option.
  2. You can pay out-of-pocket to hire a licensed contractor to do the required repairs before closing can happen. MrCashBuyer will provide you with a detailed checklist of what work needs to be done. However, you need to take care of everything including researching contractors, contacting them, and also ensuring their work brings your home up to code. Furthermore, you will need to provide MrCashBuyer with the proper documentation such as the contractor’s contact info, license numbers, receipts, and before/after pictures. We will need to approve the work during the last walkthrough.
  3. Finally, you have the option to cancel the purchase contract. It will be at no further cost or obligation to you. Even if you decide this is your best option, please note that a home inspection and list of repairs will also be required if you try the traditional route of home-selling afterward.
Questions About Closing and Moving

Don’t worry! MrCashBuyer will get in touch with you before your actual close date. This will give you sufficient time for a walkthrough a couple of days prior to closing. We do this final check of your house to make sure it’s in relatively identical condition. If we agreed beforehand for you to make any fixes on your own, we can inspect them at this time. We can also discuss any further issues, if any, that need to be addressed.

You will be contacted by your attorney a couple of days before the closing date we agreed on. They will schedule with you when the closing documents need to be signed. You can also expect your payout check at the closing.

Expect the title company or attorney to reach out to you immediately after escrow is opened. They will be responsible for helping you concerning your house’s mortgage payoff or any liens and judgements.

You are required to leave everything built-in behind, including built-in appliances:

  • Cooktops
  • Dishwashers
  • Microwaves (built-in)
  • Ovens
  • Refrigerators (built-in)
  • Stoves

Other built-in fixtures that must be left behind include:

  • Ceiling fans
  • BBQs (built-in)
  • Firepits (built-in)
  • Garage door openers and remotes
  • Indoor light fixtures
  • Outdoor landscape lighting
  • Pool equipment
  • Pool fencing
  • Water heater
  • Window treatments

As a rule, you can only take things that aren’t built-in (see above for things that are considered “built-in.” Some things are often overlooked when homes transition from home seller to home buyer.

As a result, we strongly advise you, the home seller, to let us, the home buyer, know if you plan on taking something “built-in” with you like wall, bath, and kitchen fixtures, among many others.

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